I had a couple of people asking how returns are on the shein app and website so today this video details how to retur. font-family: OpenSansLight; Shein may accept a return that has been washed if youve kept the original tags but you will have to contact customer service first. } .profile-style .user-follow-button button.btn-active:hover, .btn-login:hover, .btn-login:focus, .btn-register:hover, .btn-register:focus { #bar { Hi, Im Laura and I love fashion, cooking, my kids and finding great shopping bargains. By signing up you are agreeing to receive emails according to our privacy policy. .profile-top-line { Click on 'My Order', then find the item(s) you wish to return and click on 'Order details', Click on 'Quick Return' and choose the items you wish to return and the reason for returning them. Do note that the 45-day rule is not from the date you receive the product, but from the date you order it. .navbar-default .dropdown-menu.ani-acc-menu >li>a:hover { You can choose a Shein wallet or original payment account. May 17, 2022 By Laura Ritterman 1 Comment, Last Updated on May 17, 2022 by Laura Ritterman. content: "Angry"; .mejs-controls .mejs-time-rail .mejs-time-current, .mejs-controls .mejs-horizontal-volume-slider .mejs-horizontal-volume-current, .mejs-controls .mejs-volume-button .mejs-volume-slider .mejs-volume-current { SHEIN will also let you use your own shipping method at your own cost if you'd rather make your return that way. You have 45 days from the time of purchase to postmark and mail your return. Remember to use the return label Shein provides to avoid shipping charges. } .text-sender-container .outgoing .message-model .message { You can also log into SHEIN from your Google, Facebook or Apple ID. color: #0be0d1 !important; To clarify, you get one free return per order, and it can even be for MULTIPLE items in an order. Unlike most companies that give you 30 days after the day of receiving the package, Shein's return window starts after you place an order. The return policy applies to most goods from SHEIN's offer . } If you were wondering if it's worth trying SHEIN, you probably are considering the returns process - if you get items you don't like or don't fit, does SHEIN. Pack all your Shein products in the original package if you still have it and secure it properly. .sun_pub_privacy_menu li label input[type="radio"]:checked+span, .my_pages_header ul li.active a, .wo_load_more > span, .sun_pop_games .sun_pop_gam_list .btn-link, .wo_game_style .btn-link, .sun_user_nav > ul > li.dropdown-submenu > ul li a:hover, .sun_sett_sidebar > ul > li.active > a span, body .green-audio-player .holder .play-pause-btn { Considering that there are always special cases where someone may need clarification, Shein loses points on this. M Newall, I want to exchange my item but when I try to repurchase its higher than what Im taking back.can they exchange instead. } color: #fff !important; Welcome back to my channel So I know the. #filterby-post li { Once your returned item is received, the refund will take a few days to finalize. background: #0be0d1; When the package arrives at Shein, they will perform a small check and issue a refund (usually fast). 2. Knowing how the SHEIN return policy works is crucial for filing a successful return request and getting compensated for the product that didnt meet your expectations. } 5.Print the return label and securely . I ordered for my friend and I used her address to send the packages to her . The items must also have their original tag and hygiene sticker (where applicable) still attached. Are you sure you want to delete this address? Shipping 1205 Returns 872 Quality 1092 This company responds to reviews on average within 7 days Positive reviews (last 12 months): 2.4% View ratings trends 691 See all photos The whole shopping experience was really really good. .green-audio-player svg path { If you still have some soubts, we have compiled the most frequently asked questions: As you know, Shein garments come in a zip bag. If you have a problem with your return, you can contact customer service via chat, phone or message. border-bottom: 1px solid #f1f1f1; If you'd like to return something from SHEIN and you're still within your 45-day return window, follow these steps to get your items safely back to SHEIN and receive a full refund. With DoNotPay, you can both save money and earn it! Here is a guide on how to return items you aren't satisfied with. Welcome back to my channel So I know the struggle with starting a return on the SHEIN website or app and bot being bale to find the return label when you sign back in. Customized items or those labeled non-returnable can't be exchanged. If you aren't 100% satisfied with your order, they give you 35 days from the purchase date to return the package. box-shadow: 0 0 0 1.5px #0be0d1 !important; If not, you can request a refund. color: #ffffff; Another advantage is that if you use PayPal, you also get the money back for the shipping costs (but not the shipping insurance). src: url("https://jointcorners.com/themes/sunshine/fonts/OpenSansLight/OpenSansLight.woff") format("woff"); } 3. Here is how our service works: After completing these easy steps, we will mail the return request letter to the company, with a special notice regarding the limited processing time. Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, refund for any late, missing, or damaged delivery, sue any company or individual in small claims court, Skipping the customer service phone queue, Getting a $7.99 shipping label from SHEIN (the amount will be deducted from your refund amount), Items without the original tag or packaging, Products whose return deadline has expired, Choose the particular product you want to return, Indicate the reason for filing a return request, Provide the basic purchase details and photos, Answer a few quick questions from our chatbot. Log into your Shein user account. } .reaction-love::before { Post was successfully added to your timeline! Shein returns are free for the first return of any order. content: "Love"; font-weight: normal; In this video, I will show you how you can access and print your return label.00:05 IntroductionClick this link for step by step details on how to start a withdrawal on the websitehttps://www.setupyouraccounts.com/get-shein-return-label-from-customer-service/_________________________________________________________________________________________________________________If you are new here, you are welcome! (3) Select the item (s) you would like to return, indicate the reason, and submit. } We use cookies to make wikiHow great. } } color: #ffffff; (1) Sign into your SHEIN account. .active-e-tab { background-color: #0be0d1 !important; } font-weight: normal; Shein is one of the most famous online retailers catering predominantly to women across the world. Your email address will not be published. */ function Wo_Ajax_Requests_File(){ Do you want to save up to 30% on this purchase? If your shein return label not showing up when you try to print it, there are a few things you can try to resolve the issue: Check your email: If you chose to have SHEIN send you a return label by email, check your email inbox (and spam folder) to see if you received the label. Shein gives you exactly 35 days after your date of purchase to initiate a return. remoteStream.play(DIV_ID); } You cannot return a product to Shein after wearing it. $(()=>{ border-radius: 10px; width: 100%; You can use the shipping label we provided and. }); .chat-tab .online-toggle { 2. var token = token; Your comment was sent and soon will be posted. But if it's going to your PayPal account, it will take between 1 to 5 business days, and 4 to 14 business days if it's going to your credit or debit card. Returned products must be unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. } TheShein return policyis quite straightforward. } 00:00 Intro01:28 How to find return label 03:40 Shein Ambassador04:30 OutroFor step by step details on how to start a return on the shein website click this link https://www.youtube.com/watch?v=-DlXaRwijBA\u0026t=1s_________________________________________________________________________________________________SHEIN REFERENCE CODE USF828 FOR DISCOUNT ON EVERY ORDER ( its not a coupon but can be used in addition to a coupon) *US Only*_________________________________________________________________________________________________If you are new here, welcome! 2.Find the order in "My Orders", click the "Return Item" button. Thats why we developed the Item Return Request productto help you get through the process more easily and get the return approved in record time! .movies h3.latest-movies, h3.recommended-movies { } .btn-active { .btn-active-color:hover { Our 24/7 customer service is always here to help. Select the item (s) you would like to return, indicate the reasons, and submit. color: #ffffff !important; Heres exactly how their return policy currently works. 2. I have contacted Citizens Advice and will be contacting Trading Standards re this company. @font-face { border-color: #0be0d1; We have detected some adult content on the image you uploaded, therefore we have declined your upload process. Copyright 2000 - 2023. 4.Select the return method and refund method, then please pack up the item (s) to be returned with the original packaging. Sometimes the label may have been sent to a different email address, so make sure to check all your email accounts. .sun_comm_addmore > .dropdown-toggle, .btn-add-comm-postt, .ads-navbar-wrapper ul li a.active, .select_radio_btn label > input:checked ~ .sr_btn_lab_innr > span, .sun_user_nav > ul > li .active, .sun_sett_sidebar > ul > li > a span, .sun_sett_sidebar > ul > li.active > a, .sun_sett_sidebar .sun_sett_submenu > ul li.active a { The Shein wallet option isn't available for customers who bought items through third-party sellers. Just throw it in the bag with your item(s) and you should be fine. let groupChatListener = {} Once you initiate the return process, here is how to find your return shipping label. color: #ffffff !important; .navbar-nav.left_part_header .search-container { Are you sure you want to delete this tier? } A Step-by-Step Guide on How to Return an Item to Shein. Learn how your comment data is processed. body { 1. .panel-login>.panel-heading a.active { And it is not intended to mislead or violate YouTube community guidelines and policies. color: #0be0d1 !important; Those days are discounted from the 45-day return policy, meaning in that situation you would only have 29 days left to return your product. color: #0be0d1; position: fixed; } color: #333 !important; Click on the 'Return Method'and select either UPS or USPS. This includes processing and shipping time, so your returned item must be postmarked no later than 45 days from the day you paid for the item on the Shein site. If your shein return label not showing up when you try to print it, there are a few things you can try to resolve the issue: By following these steps, you can troubleshoot any issues you may be having with your SHEIN return label and ensure that your return process goes smoothly. color: #0be0d1;background-color: #0be0d1; let socket = null border: 1px solid #0be0d1} Follow the return list guidelines to . .movies-top-breadcrumb > li.active > a { color: #555; .events-tab-list li:hover { background-color: #0be0d1; } The company provides a free shipping label if you are filing a return request for the first time. .btn-active:hover, .btn-active:focus { What's up with that? /*.reaction-like::before { It's among the most visited e-commerce sites, surpassing brands like Nike and Zara. content: "Sad"; padding: 0; .user-username { } src: url("https://jointcorners.com/themes/sunshine/fonts/OpenSansSemiBold/OpenSansSemiBold.woff") format("woff"); If you want to discover some forgotten assets you may have, we can help you find them in just a couple of minutes. NBA Store Returns PolicyWhat Items Are Refundable? .btn-main { After finding out so much information on price matching/adjustments I set up a website to keep other shoppers informed. background-color: #0be0d1; } Luckily, Shein doesnt count the time it takes you to mail back your returned product. background-color: #0be0d1; color: #0be0d1; Whether the product differs from the website photos or the sizing just isnt right, you might need to return the cute outfit you bought from Shein. Shein accepts exchanges but only under specific conditions. In the second, it is necessary to choose a logistics company and pay the freight costs. client.setClientRole('audience', function() { } Since processing your purchase takes 1-3 business days and standard shipping takes 6-8 business days, youll receive your Shein purchase between 7-11 business days after you buy it online. } Can Shein Let You Keep Items Instead of Returning Them? Print the return label and securely tape it on the outside of your return package. } To initiate your return, sign in to your Shein account. For each additional return, you can choose between: Getting a $7.99 shipping label from SHEIN (the amount will be deducted from your refund amount) Using a shipping method of your choice. } Once you receive the money in your PayPal account, you just have to choose where you want to transfer the money to receive it as soon as possible. border: 1px solid #0be0d1; } Even more importantwe will show you how DoNotPay can help you create and send a perfect return request letter in a heartbeat from any device! background: #0be0d1; So when this happened to my daughter I walked her through the Shein return policy and the idea for this article was born. #wo_nw_msg_page .messages-recipients-list .msg_ava_name { So what happens then? The items that cant be sent back include: To start the return process with SHEIN, follow the instructions below: You should receive a specific Free Return label, print it out, and attach it to the returning package. The more bonus points you earn, the more money you'll save when you shop. content: "WoW"; They can provide additional support and help you resolve any issues you may be experiencing. font-weight: normal; font-family: OpenSansRegular;